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dwf crisis response

Crisis Response For Insurance Video 

The whole ethos behind insurance is ensuring that your clients are prepared and protected, usually financially, should a particular event happen. However, there are certain types of events which can justifiably be classified as crises due to their sudden, unexpected nature and the massive financial, reputational, or physical impact that they have on a business or an individual.

Unfortunately, these types of incidents are occurring more and more frequently across all sectors, and are indiscriminate in nature, effecting small businesses through to multinational corporations.   

DWF’s Crisis Response service supports businesses to prepare for a crisis, while focusing on business continuity and reducing operational impact should the worst happen. 

Targeted at corporate policyholders, brokers and insurers, DWF provide the tools and knowledge to manage an incident effectively from the outset. Pre-crisis planning and preparation helps keep a business on track, whatever the likely scenarios.

The service helps protect an organisation’s legal rights, supports traumatised employees and contains any adverse media attention to protect business reputation. Handling sensitive cases with employee counselling support increases the chances of employees and the public staying ‘on side’ with the insured business.  A dedicated Crisis Response helpline is written into insurance policies, ensuring policyholders have access to experienced lawyers whenever an incident hits. 

Crisis Response Service saves our clients time and money as the service is provided by our regulation specialists on panel rates.

As every business or institution is different, a bespoke audit is carried out and a major incident response plan is prepared, alongside the delivery of internal training on the protocols that should be adopted in the event of a crisis.

We are working closely with insurers to ensure that their customers have the best possible cover and to date, have had Crisis Response written in to policies as a product enhancement.

For more information download our Crisis Response brochure.

To discuss your crisis response challenges, please contact Steffan Groch, Partner, on 0161 603 5008.